We have an extra Hard Drive in each server to back up the clients Home directory’s and Databases in case of a Hard Drive failure. Backups are done Weekly and stored on the spare hard drive on the same server. This service is free with your Hosting account. 3 Aliens Web Hosting is now offering [...]
How do I set up an email address in Cpanel?
1. Login to your control panel. 2. In the Mail section click on E-Mail Accounts. 3. At the Top under Add New E-mail Account, Fill in the name you want for your email address. For example ‘joey’ if you want ‘joey@yourdomain.com’ 4. Set a password for this email account. 5. Click on Create.
How do I change my email password?
To change the password on any email account, you’ll first need to log into the account’s Cpanel. Once there, under the ‘Mail’ header, click on ‘E-Mail Accounts’. Once you are on the ‘E-Mail accounts’ screen, click on the ‘change password’ link for the email address you wish to edit to change the password.
What does the ‘premature end of script headers’ error mean?
99.9% of the time, this error is caused by either uploading in binary instead of ASCII or by incorrect file permissions (not chmod 755). Often you can gather more information by looking at your raw error log in Cpanel. (under the ‘stats’ header in Cpanel, look for the link that says ‘error log’ to get [...]
Why doesn’t my ftp password change when I change my Cpanel password?
Please allow 24 hours for your FTP password to sync with your Cpanel password.
What is a parked domain?
A parked domain name is an additional domain name that leads to the same place as the main domain name for your account. For instance, if you had domain.com and wanted domain.net to lead to the same place, you would park domain.net on domain.com. You can park a domain in Cpanel under the ‘Domains’ link.
What control panel do you use?
The control panel we use is called Cpanel, and the current version is cPanel 11.25.0
How do I create databases and manage them?
Login to your cpanel and click MySQL Databases. After your database is created you can manage it from phpmyadmin. This can be found in the same section and page as MySQl Databases.
What the heck does root web busy mean and how do I fix it?
The usual cause of this error is if your connection has been interrupted during a previous session. You can fix this problem by using FTP to connect to your site. Then, delete the ‘service.lck’ file from your public_html/_vti_pvt directory. You may receive more errors after you solve this problem this way. If that is the [...]
I get a 500 ‘internal server error’ when I try to use Front Page?
What gives? Front Page extensions have a nasty habit of becoming corrupted. Usually, the most common cause of this is if someone has used FTP to upload to the site. To correct this problem, simply uninstall and reinstall Front Page extensions from your Cpanel.
